By accessing this website and purchasing services or products from Volttify, you agree to comply with the following terms. If you do not agree, please do not use this website.

1. Service Availability and Pricing

• All services, custom configurations, and digital assets are subject to availability.
• Prices are listed in USD and may change without prior notice.
• We reserve the right to limit project bookings, discontinue specific services, or refuse service at our sole discretion.

2. Orders and Payments

Customers must provide accurate billing, contact, and business information. By confirming a service proposal or project contract, you confirm that your payment method is valid and authorized. Volttify reserves the right to cancel or halt any project due to payment discrepancies, pricing errors, or inaccurate client briefs.

3. Project Timeline & Delivery

Delivery schedules and project milestones are realistic estimates based on current capacities. They may vary depending on project complexity, feedback loops, and external integrations. We are not responsible for delivery delays resulting from third-party tool outages, API changes, or delayed asset provision on the client's end.

4. Refunds & Returns

At Volttify, customer satisfaction is highly important. We work closely with our clients to ensure expectations are met. However, due to the nature of digital, custom, and professional agency services, our policies are defined as follows:

4.1 Refund Eligibility

You may request a partial refund or project adjustment within 30 days of the project delivery date under the following conditions:

• The final deliverable completely fails to match the original signed agreement.
• A pre-purchased block of support/development hours remains completely unused.

Non-refundable services:

• Completed setup, custom development, or configuration services.
• Strategic consulting or dedicated workspace builds already delivered.
• Third-party subscription, software, or API expenses handled on your behalf.

4.2 How to Request an Adjustment

To initiate a return or service adjustment request, contact us at your earliest convenience with the following details:

• Full Name / Business Name
• Invoice or Agreement Number
• Specific reason for requesting an adjustment or refund

Please contact us via email at contact@volttify.com or call us at +1 (601) 827-0944.

4.3 Refund Process

Once your request is received, our team will review the original scope of work and project logs. We will notify you of the approval, partial approval, or rejection of your request. Approved refunds are processed to your original payment method within 5–10 business days.

4.4 Order/Project Cancellations

Projects can be canceled within 12 hours of payment if active service delivery or environment provisioning has not yet started. After this window, development and labor fees accrue, and the standard cancellation policies outlined in your project contract apply.

5. Limitation of Liability

Volttify is not responsible for indirect or consequential damages, loss of business profits, or revenue related to our services. Our total cumulative liability is strictly limited to the direct amount paid to us for the specific project in question.

6. Governing Law

This policy is governed by the laws of the United States and the State of Mississippi. Any disputes arising from these policies shall be resolved exclusively within Mississippi courts.

7. Contact Us